FAQ

1. Which countries do you ship to from this website?

Australia, UK and USA only at this time.

2. I'm in another country. How can I purchase your books? 

My books are available on all major online book retailers such as Amazon, Barnes & Noble, Apple, Kobo and GooglePlay, as well as Waterstones, Books-A-Million and Bookshop.org. You'll find a link at the bottom of each product page with a list of retailers, or simply search for my name and book title at your favourite online retailer.

3. I can add to cart but can't check out. What gives?

You are likely outside of Australia, UK and USA, and will therefore need to purchase my books from one of the online retailers. If you are in AU/UK/USA and can't check out, please email me at hello@sarahepsteinbooks.com so I can look into this for you.

4. Will my paperback come signed?

Only Australian paperback orders have the option of being signed since they are shipped by me personally. You can add these details in the 'Notes to seller' section at checkout.

5. I'm not in Australia. Can I order signed paperbacks?

Unfortunately not. Paperback orders to the UK and USA are shipped directly to you by our print partner BookVault, so signed copies are not possible.

6. Can I find your books in the library?

Yes! My books are available in libraries all over Australia, and my ebooks are available on all of the major library apps. Just search for my name and book title. If your local library doesn't have my book(s), you can request for them to order a copy.

7. I work at an Australian library and would like to purchase your book(s) for our collection. How do I go about this?

You can order directly from this website with my special 20% off discount code for librarians. Check out this page for more info. You can also order my books from Ingram Content Group.

8. Why are your paperbacks so expensive on some online retailers?

The retailers set their own markups and pricing, so it's out of my control. You will find the most competitive pricing for my paperbacks here on my website, and on Amazon, Barnes & Noble, Waterstones, Books-A-Million and Bookshop.org.

9. I heard you also design and illustrate, so where do I find your art?

You can find my picture books on this website as well as the major online retailers like Amazon, Barnes & Noble, Waterstones, Books-A-Million and Bookshop.org. You can also visit my art website Sarah Epstein Studio and my Etsy Shop to see my full range of illustrated products (my picture books are available over there too).